Refund & Return Policy

MairyMart aims to provide a smooth shopping experience. This refund and return policy applies to customers in both the United Kingdom and the United States.

1. Returns

• Returns are accepted within 30 days of delivery unless otherwise stated
• Items must be unused, in original packaging, and in resalable condition

2. Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or regulatory reasons.

3. Return Addresses

Customers may return eligible items to the appropriate address based on their location:

UK Return Address:
12 Eversleigh Road, E6 1HQ, London, United Kingdom

US Return Address:
24506 Champion Drive, Plainfield, IL 60585, United States

4. Refunds

• Approved refunds will be processed to the original payment method
• Refund timelines depend on the payment provider and marketplace

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with supporting evidence.

6. Shipping Costs

Shipping charges are non-refundable unless the return is due to our error.

7. International Operations

MairyMart operates in both the United Kingdom and the United States. Consumer rights may vary depending on your country of residence and applicable local laws. Orders are subject to the return and refund rules outlined in this policy, in addition to any applicable consumer protection laws.

7. Contact

Email: support@mairymart.com